Thank you for shopping with us!
At this time, we only ship to the United States and Canada. We prefer not to ship to APO or P.O. Box addresses due to possible delays. All orders are guaranteed to be shipped in 24-48 hours. If we are ever out of stock on an item, you will be notified immediately.
MULTIPLE OUNCES OF THE SAME TYPE OF TEA ARE COMBINED IN THE SAME BAG. FOR EXAMPLE, 4 OZ OF THE JASMINE SPECIAL WOULD BE PLACED IN ONE BAG.
IF YOU ORDER STAINLESS STEEL CANISTERS ALONG WITH TEA, YOUR ORDER(S) OF TEA WILL BE PLACED IN THE CANISTERS AND LABELED.
BOTH BAGS AND CANISTERS WILL HAVE BREWING INSTRUCTIONS.
PLEASE NOTE THAT HOLIDAY SHIPMENTS MAY TAKE LONGER THAN NORMAL.
ALL CANCELLED/REFUNDED ORDERS BY YOU THE CUSTOMER WILL BE CHARGED A ONE TIME $1.50 FEE. IF AN ORDER IS RETURNED TO US VIA POSTAL MAIL, SHIPPING FEES RELATED TO THE ORDER WILL NOT BE REFUNDED.
All of your e-mails, messages, and faxes are gauranteed to receive a reply within 48 hours of receipt. Please contact us with any further questions.